Return Policy Page

21.3. Shipping and Order Fulfilment: 21.3.1. Seller shall remain the sole and undisputed owner of the sold Product(s) until it is successfully delivered to the Customer, at which point title and ownership shall be transferred to the Customer. In case any Product is returned or rejected by a Customer, the title and ownership of the Product shall, immediately upon return or rejection, revert to the Seller who shall be the sole and undisputed owner of the Product. Title and ownership of the Products shall never pass to BARIR BAZAR. 21.3.2. The Seller acknowledges and agrees that: • Neither the 3PL nor BARIR BAZAR shall be liable for any loss including but not limited to taxes and duties levied on the consignment arising due to confiscation of shipments by any government agencies due to lack of proper documents. • The 3PL and BARIR BAZAR shall have the right but not the obligation, to inspect any shipment without prior intimation to the Seller for checking the contents. The Seller is responsible for ensuring the correct Product(s) are sent to Customers • All parcels shall be accompanied by the respective forms as prescribed by law to meet the requirements of any governmental authority. • No package will be handed over to 3PL nor BARIR BAZAR Hub if the order/item status is marked as "canceled" on Seller Center prior to its shipment. • The Seller acknowledges that BARIR BAZAR shall not be liable to pay for any payment(s) of any canceled packages to the Customer. • For the avoidance of doubt continuous abuse of this policy shall result in the seller’s shop being delisted by BARIR BAZAR. 21.4. Cancellations, Rejections, Returns and Refunds 21.4.1. The Seller agrees that a customer may cancel an order for any Product in any category before it has been shipped to the Customer. 21.4.2. The Seller agrees that if the customer cancels an order prior to the order being marked shipped, the seller shall not dispatch any canceled status orders for shipment to 3PL / BARIR BAZAR hubs. Any such shipment and liability associated with the same shall remain the Sellers responsibility at all times. 21.4.3. The Seller authorizes BARIR BAZAR to provide the Customer with a refund where the Customer has pre-paid for the Product and he/she cancels the order before it has been shipped or the Product is rejected and/or the Product is returned. 21.4.4. Where for any reason whatsoever, any Product in any category cannot be delivered to the Customer (“Rejected Product”), BARIR BAZAR may, at its discretion, charge the entire cost of shipping the Product to the Seller. 21.4.5. Unless stated otherwise in the Return Policy in relation to any particular category of Products, the Seller will accept returns of Products in the following cases: • Defective/Damaged Product • Incorrect Product • Incomplete Product • The Customer changes his/her mind or no longer needs the product (applicable for certain categories only) • The product is unused, unworn, unwashed and without any flaws. • The product includes the original tags, user manual, warranty cards, freebies and accessories. • The product is returned in the original and undamaged manufacturer packaging / box. 21.4.6. In case of a return, BARIR BAZAR may, at its discretion, bill the Seller for the cost of shipping the Product from the Customer to BARIR BAZAR or to the Seller. 21.4.7. In case of returned products, BARIR BAZAR protects the Seller by conducting a quality control check at BARIR BAZAR’ Fulfilment Center to determine the validity of the Customer’s return claim. If the quality control identifies the customers return claim is invalid, for whatever reason, the Product is sent back to the Customer. 21.4.7. In case of any dispute with the Customer as to the condition of the Product when it was delivered, the Seller agrees that it shall be bound by BARIR BAZAR’ inquiry into and decision as to the condition of the Product at the time of delivery. 21.4.8. At the Customer’s option, the Seller will either replace the damaged Product within the stipulated timeline as defined in the Customer Protection Policy or authorize BARIR BAZAR to provide a full refund. The damaged Product may be shipped to the Seller at the Seller’s cost unless the Seller directs BARIR BAZAR to dispose the Product. 21.4.9. BARIR BAZAR may, at its discretion, bill the Seller for the cost of shipping the replacement Product to the Customer. 21.4.10. The Seller agrees to be bound by and act in accordance with the Return Policy. To the extent that there is any conflict between the Return Policy, the Return Policy shall prevail. 21.5. Additional Services 21.5.1. Pick-up: The Seller can opt for a pick-up service, whereby BARIR BAZAR will pick up the processed package from the Seller before dispatching to the end Customer. BARIR BAZAR may charge a pick-up Fee and is entitled to deduct this amount from payments made to the Seller for the sale of any Product(s). 21.5.2. Packaging and Processing (Cross-dock): BARIR BAZAR will be responsible for processing and packaging an order once the Products are handed over via drop-off or pick-up, by the Seller. The Seller simply needs to make the Product purchased by the customer available to BARIR BAZAR. BARIR BAZAR may charge a Cross-docking Fee and is entitled to deduct this amount from payments made to the Seller for the sale of any Product(s). 21.5.3. Latest charges for all additional services can be viewed at BARIR BAZAR Back to Top 22. BARIR BAZAR EXPRESS 22.1. Inventory Treatment: 22.1.1. In the case the Seller opts to operate on BARIR BAZAR Express, the Parties shall agree on the type and quantity of Products, which the Seller shall deliver to the Fulfilment Center located at the address notified by BARIR BAZAR to the Seller through the Seller Center. If, for any reason, the Seller is unable to deliver the Product(s) to the Fulfilment Center, it may request BARIR BAZAR to pick up the Product(s) from the Seller's premises or such other location as may be notified by the Seller for which BARIR BAZAR may, at its discretion, charge a Fee and may adjust the amount of the Fee against any payments to be made to the Seller for the sale of any Product(s). 22.1.2. The Seller shall deliver the Products to the Fulfilment Center within the agreed and specified timeline with BARIR BAZAR’ operations team. 22.1.3. Either Party may alter the type and quantity of the Products by providing notice no less than five (5) Business days to the other Party prior to the delivery of the Products to the Fulfilment Center. 22.1.4. Prior to the delivery, the Seller shall provide to BARIR BAZAR the Required Product Information agreed to be delivered, which shall be accurate (for instance a box marked as “16GB Galaxy Note” shall contain a 16GB Galaxy Note mobile phone or box clothing marked as “Medium” shall contain clothing of medium size). Seller shall ensure that each Product clearly states its unique code and its Seller price, along with other code stickers and tags. Upon delivery to the Fulfilment Center, the Seller shall produce a packing list containing the relevant above-mentioned information, which shall be confirmed by BARIR BAZAR. 22.1.5. After the delivery, BARIR BAZAR may independently conduct a Quality Check (QC) on the Products at the Fulfilment Center. BARIR BAZAR shall only accept the delivery of any Product if it passes the QC, otherwise the Product shall be returned back to the Seller within thirty (30) days of delivery to BARIR BAZAR. 22.1.6. The Products shall be stored at the Fulfilment Center until they are sold on the Platform or returned to the Seller. The Products shall be stored at the Fulfilment Center at the Seller’s risk. BARIR BAZAR may charge the seller a storage Fee and may adjust the amount of the Fee against any payments to be made to the Seller for the sale of any Product(s). 22.1.7. The Seller warrants and confirms that it shall not create any mortgage, lien, hypothecation or any other security interest over its Products, which are stored at BARIR BAZAR’ Fulfilment Center. 22.1.8. In case BARIR BAZAR decides to stop featuring any Products on the Platform for any reason whatsoever, it shall return those Products to the Seller. 22.1.9. BARIR BAZAR may move Products among different Fulfilment Centers at its discretion. 22.1.10. The Seller acknowledges and confirms that: 22.1.11. BARIR BAZAR shall have no duty as a bailee and the Seller waives all rights and remedies of bailor related to or arising out of any possession, storage or shipment of the Seller’s Products by BARIR BAZAR or any of its contractors or agents. Storing its Products at a Fulfilment Center may create a tax nexus for it in any country, state, province, or other localities in which the Products are sold, and the Seller will be solely responsible for any taxes owed as a result of such storage. In case any tax is assessed against BARIR BAZAR as a result of acting as commission agent for the Seller in connection with the storage of the Products or otherwise, the Seller will be solely responsible for taxes and will indemnify and hold BARIR BAZAR harmless from such taxes. 22.2. Order Processing and Packaging: 22.2.1. Upon receipt of an order for the purchase of any Product(s) through the Platform, BARIR BAZAR shall be responsible for dispatching and delivering the Product(s) to the Customer. 22.2.2. BARIR BAZAR may, as mutually agreed between BARIR BAZAR and the Seller, be responsible for packing the Product(s) sold on the Platform on behalf of the Seller, and may bill that cost as a service Fee to the Seller. The Seller acknowledges and confirms that BARIR BAZAR may, at its option, use branding materials, such as stickers, which identify that the Product(s) was sold through the Platform. 22.3. Shipping and Order Fulfilment: 22.3.1. Seller shall remain sole and undisputed owner of the sold Product(s) until it is successfully delivered to the Customer, at which point title and ownership shall be transferred to the Customer. In case any Product is returned or rejected by a Customer, the title and ownership of the Product shall, immediately upon return or rejection, revert to the Seller who shall be the sole and undisputed owner of the Product. Title and ownership of the Products shall never pass to BARIR BAZAR. 22.3.2. The Seller acknowledges and agrees that: 22.3.3. BARIR BAZAR shall be responsible for the dispatch and delivery of any sold Product(s) from the Fulfilment Center to the Customer in accordance with the rules of packaging and shipping as contained within this agreement and relevant Platform Policies. • Neither the 3PL nor BARIR BAZAR shall be liable for any loss including but not limited to taxes and duties levied on the consignment arising due to confiscation of shipments by any government agencies due to lack of proper documents. • The 3PL and BARIR BAZAR shall have the right but not the obligation, to inspect any shipment without prior intimation to the Seller for checking the contents. The Seller is responsible for ensuring the correct Product(s) are sent to Customers • All parcels shall be accompanied by the respective forms as prescribed by law to meet the requirements of any governmental authority. 22.4. Cancellations, Rejections, Returns and Refunds 22.4.1. The Seller agrees that a customer may cancel an order for any Product in any category before it has been shipped to the Customer. 22.4.2. The Seller authorizes BARIR BAZAR to provide the Customer with a refund where the Customer has pre-paid for the Product and he/she cancels the order before it has been shipped or the Product is rejected and/or the Product is returned. 22.4.3. Where for any reason whatsoever, any Product in any category cannot be delivered to the Customer (“Rejected Product”), BARIR BAZAR may, at its discretion, charge the entire cost of shipping the Product to the Seller. 22.4.4. Given that the Product shipped to the Customer from the Fulfilment Center, the Rejected Product shall be reincorporated into the Seller’s inventory of Products at the Fulfilment Center for a subsequent order. 22.4.5. Unless stated otherwise in the Return Policy in relation to any particular category of Products, the Seller will accept returns of Products in the following cases: Under the following conditions • Defective/Damaged Product • Incorrect Product • Incomplete Product • The Customer changes his/her mind or no longer needs the product (applicable for certain categories only) • The product is unused, unworn, unwashed and without any flaws. • The product includes the original tags, user manual, warranty cards, freebies and accessories. • The product is returned in the original and undamaged manufacturer packaging / box. 22.5. In case of a return, BARIR BAZAR may, at its discretion, bill the Seller for the cost of shipping the Product from the Customer to BARIR BAZAR or to the Seller. 22.6. In case of returned products, BARIR BAZAR protects the Seller by conducting a quality control check at BARIR BAZAR’ Fulfilment Center to determine the validity of the Customer’s return claim. If the quality control identifies the customers return claim is invalid, for whatever reason, the Product is sent back to the Customer. 22.7. In case of any dispute with the Customer as to the condition of the Product when it was delivered, the Seller agrees that it shall be bound by BARIR BAZAR’ inquiry into and decision as to the condition of the Product at the time of delivery. 22.8. Given that the Product was shipped to the Customer from the Fulfilment Center, the Returned Product shall be reincorporated into the Seller’s inventory of Products at the Fulfilment Center. 22.9. Given that the Product was shipped to the Customer from BARIR BAZAR’ Fulfilment Center and the Customer requests a replacement, the Seller authorizes BARIR BAZAR to send a replacement Product to the Customer. 22.10. BARIR BAZAR may, at its discretion, bill the Seller for the cost of shipping the replacement Product to the Customer. 22.11. The Seller agrees to be bound by and act in accordance with the Return Policy. To the extent that there is any conflict between the Return Policy, the Return Policy shall prevail.